Common Questions
Q. Is there any hearing aid inventory expense?
A. All Sona hearing aids are provided to your office at no charge on a consignment basis. Your account is only billed after a hearing aid has been activated for a purchasing patient. Once stock falls below a set threshold it is replenished automatically.
Q. Do i need a sound booth?
A. We use what is called a "quiet room" to conduct comprehensive hearing screening. By ANSI standards rooms must be below a certain sound leve, and part of our process is to ensure that all rooms fit this requirement.
Q. Who will conduct the hearing screening?
A. Your office optician or tech will perform the hearing screening
Q. How long does it take to fit a patient with a hearing device?
A. The average comprehensive evaluation and fitting takes 60 minutes to complete. In addition, follow up visits may be needed for volume and fitting adjustments.
Q. Who is responsible for the exam equipment and on-going maintenance?
A. Your hearing instrument specialist will notify you of any necessary maintenance, any costs occurred outside of manufacturer warranties will be the responsibility of the practice
Q. How many days per week should I offer my hearing care service?
A. We suggest that you offer comprehensive hearing exams 1-2 days a week to start. Stacking patients for your hearing care specialist will make the best use of their time and will not interfere with your vision appointments. You will have patients come into the office on other days for cleaning or repair. We will train your staff on how to do cleanings, and simple repairs.
Q. Will my staff be appropriately trained to screen my patients?
A. Yes, prior to offering your hearing services, our specialists will conduct staff training at your office to ensure they are comfortable in all facets of the Hearing Business. In addition, we will do a twice yearly review and annual training seminar to help keep your practice educated and profitable.
A. All Sona hearing aids are provided to your office at no charge on a consignment basis. Your account is only billed after a hearing aid has been activated for a purchasing patient. Once stock falls below a set threshold it is replenished automatically.
Q. Do i need a sound booth?
A. We use what is called a "quiet room" to conduct comprehensive hearing screening. By ANSI standards rooms must be below a certain sound leve, and part of our process is to ensure that all rooms fit this requirement.
Q. Who will conduct the hearing screening?
A. Your office optician or tech will perform the hearing screening
Q. How long does it take to fit a patient with a hearing device?
A. The average comprehensive evaluation and fitting takes 60 minutes to complete. In addition, follow up visits may be needed for volume and fitting adjustments.
Q. Who is responsible for the exam equipment and on-going maintenance?
A. Your hearing instrument specialist will notify you of any necessary maintenance, any costs occurred outside of manufacturer warranties will be the responsibility of the practice
Q. How many days per week should I offer my hearing care service?
A. We suggest that you offer comprehensive hearing exams 1-2 days a week to start. Stacking patients for your hearing care specialist will make the best use of their time and will not interfere with your vision appointments. You will have patients come into the office on other days for cleaning or repair. We will train your staff on how to do cleanings, and simple repairs.
Q. Will my staff be appropriately trained to screen my patients?
A. Yes, prior to offering your hearing services, our specialists will conduct staff training at your office to ensure they are comfortable in all facets of the Hearing Business. In addition, we will do a twice yearly review and annual training seminar to help keep your practice educated and profitable.